Frequently Asked Questions

Cambridge Behavioral FAQs

Our Current List of Insurance Options

  • Aetna
  • Aetna Better Health – Medicare/Medicaid
  • American Behavioral
  • Anthem – PPO, HMO, Traditional Blue, Medicare Advantage HMO/PPO
  • AultCare
  • Beacon Health – (Value Options)
  • CareSource – Medicaid, My Care Dual, Just4Me, and Medicare Advantage
    • CareSource Medicaid, only the following counties, Athens, Guernsey, Muskingum, Tuscarawas, Belmont, Harrison, Coshocton, Noble, Washington, Monroe, Morgan and Jefferson.
  • Fed Med
  • Health Smart
  • Humana
  • Humana Military (Tricare)
  • Magellan
  • Medical Mutual
  • MH Net
  • Molina – Medicare, Medicaid, Dual Options, My Care, Market Place
  • Multiplan
  • Ohio Health Group/Ohio Healthy
  • Ohio PPO Connect
  • PMHM – Preferred Mental Health Management
  • QCP – Quality Care Partners, Paramount Advantage Medicaid
  • The Health Plan
  • TRPN – Three Rivers Provider Network
  • United Health Care – UBH/Optum/UHC Comm/Medicaid NO DUAL PLANS!!
  • USA
  • Valor Health
  • Patients are given a patient “contact” number to be able to receive incoming phone calls. Caller must have contact number for patient to receive the call.
  • Phone calls should be no more than 10 minutes in duration.
  • Phone calls are made during non-group and non-physician/CNPs rounding times.
  • Phone calls can be made or received between the hours of 7 am to 10 pm.
  • Visitation hours are 9:30 am to 11:00 am & 5:30 pm to 7:00pm – seven days a week.
  • Visits are supervised.
  • Visitors cannot bring food, drinks, medications, or weapons into the facility.
  • Visitors should leave handbags in their vehicle.
  • Any items brought in by visitors will be searched.
  • Children under age 18 need a Doctor’s Order for visitation.
  • Patients on 1:1 observation must have Doctor’s Order for visitors.
  • Visitation is limited to 30 minutes unless otherwise approved.
  • Food or drinks
  • Medications (bring a list only).  Only medications approved in advance by the physician are permitted.  Medications may have to be destroyed if brought in without prior approval.
  • Electronic devices and phones
  • Jewelry
  • 4-5 Changes of casual clothing and undergarments.  No drawstrings.  We have laundry supplies available to launder items.
  • CBH is not responsible for lost or damaged items.
  • Shoes with no laces (comfortable slip-ons are preferable), shower shoes.   Shoes should be weather appropriate.  Shoe laces are not permitted on the unit unless there is a doctor’s order.
  • Jacket or coat
  • “New, unopened” toiletries, hygiene products.  No mirrors or glass bottles.
  • Tobacco products must be unopened and are kept at nurses station.  Lighters and matches are prohibited.  There are designated times and areas for smoking.
  • Disposable razors will be locked up and used with supervision.
  • ID and insurance cards.
  • Small amount of cash (no more than $50-$60) for tobacco products or toiletries.  We do not use debit cards or cash checks.
  • No caffeine or sugar allowed.  This hospital is caffeine free and sugar free.
  • Everything brought in is searched and inventoried by staff.
  • All valuables are locked in a safe until discharge. This includes, phones, money, credit cards, ID, etc.

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 1-740-432-4906

New Admissions Hotline

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Please note: For medical emergencies, please call 911. For other urgent matters, please call our admissions line 1-740-432-4906. Submissions after-hours, weekends, or holidays may experience a longer response time.

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